Privacy Policy

1 Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information you voluntarily provide, such as:

• Name, email address, phone number, job title
• Organization name (hospital, clinic, insurer, employer, etc.)
• Inquiry details when requesting demos or contacting us

1.2 Automatically Collected Information

When you visit our Site, we may collect:

• IP address
• Browser type and device information
• Pages viewed and browsing behavior
• Cookies, analytics, and tracking technologies

1.3 Sensitive Healthcare or Operational Data

The Site does not store or process patient medical data unless explicitly shared through secure, authorized channels within our platform. Any such data is handled according to applicable healthcare data standards (HIPAA-comparable, GDPR/PDPL principles, and local regulations).

2 How We Use Your Information

We use collected information to:

• Respond to inquiries, demo requests, and support needs
• Improve user experience and optimize Site performance
• Provide information about our services, technology, and updates
• Comply with legal and regulatory obligations
• Protect the security and integrity of our systems

We do not sell personal data to third parties.

3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality
• Understand how users engage with our Site
• Improve performance and personalize content

You may disable cookies through your browser settings, but certain features of the Site may not function properly.

4 How We Share Information

We may share information with:

4.1 Service Providers

Trusted third-party vendors who support:

• Hosting and cloud infrastructure
• Analytics and performance tools
• Marketing and communication services

These parties are bound by confidentiality obligations.

4.2 Legal or Regulatory Authorities

Where required to:

• Comply with legal obligations
• Respond to court orders, investigations, or lawful requests

4.3 Business Transfers

If CareAI Tech undergoes a merger, acquisition, or restructuring, information may be transferred to the acquiring entity under strict confidentiality.

5 Data Security

We implement industry-standard security measures, including:

• Encryption in transit and at rest
• Role-based access control
• Monitoring, threat detection, and secure hosting
• Compliance frameworks aligned with healthcare data handling requirements

However, no digital system is completely risk-free, and we cannot guarantee absolute protection.

6 International Data Transfers

If information is transferred outside your country, we ensure:

• Adequate data protection standards
• Appropriate safeguards (e.g., contractual clauses)
• Compliance with regional data protection laws such as GDPR/PDPL

7 Data Retention

We retain data only as long as:

• Needed to fulfill the purposes described in this policy
• Required by law, regulation, or contractual obligations

After this period, data is securely deleted or anonymized.

8 Your Rights

Depending on your jurisdiction, you may have rights such as:

• Accessing your personal data
• Correcting inaccurate information
• Requesting deletion of your data
• Restricting or objecting to processing
• Data portability

To exercise these rights, contact us using the details below.

9 Children's Privacy

This Site is not intended for individuals under 18 years of age, and we do not knowingly collect information from minors. If you believe data has been collected from a minor, please contact us for prompt removal.

10 Links to Third-Party Websites

Our Site may contain external links. We are not responsible for the privacy practices of other websites. We encourage you to review their policies before sharing personal information.

11 Updates to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date indicates when it was revised. Continued use of the Site signifies acceptance of the updated policy.